At ABF88, your privacy is more than a legal obligation — it is a core value we have upheld from day one. This document clearly and honestly explains how we collect, store, use, and protect your personal information as an ABF88 member in Malaysia. No confusing legal language. Just straightforward answers.
Six core principles that shape how ABF88 handles your personal data every day.
Every piece of data transmitted between your device and ABF88's servers is protected with SSL 256-bit encryption — the same technology used by Malaysia's major banks such as Maybank and CIMB. No one can intercept or read your data in transit.
ABF88 has never and will never sell, rent, or trade members' personal information to any external party for marketing or commercial purposes. Your data belongs to you — we are simply its custodian, not its owner.
ABF88 only collects information that is strictly necessary to provide you with our services. We do not request irrelevant data, nor do we retain information beyond the period required by law.
Only ABF88 staff with a legitimate operational need are permitted to access members' personal data. All access is logged and audited on a regular basis. Internal data breaches are treated as serious violations subject to immediate disciplinary action.
You have the right to request a copy of the personal data we hold about you, to request corrections if any details are inaccurate, and in certain circumstances to request deletion of your data. Contact us and we will process your request within 14 business days.
The ABF88 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. This means your rights as a data subject in Malaysia are fully recognised and respected by ABF88 across all our operations.
ABF88 collects several categories of personal information from our members. All data collection is carried out for clear and legitimate purposes, and is limited to what is necessary for the safe and efficient operation of our platform services.
When you register an ABF88 account, we collect the following information:
To process your first withdrawal or in situations requiring further verification, ABF88 may request additional identity verification documents:
Note: All documents submitted for KYC purposes are stored in an encrypted environment and are accessible only to ABF88's security and compliance team, who have undergone specialised training in handling sensitive data.
ABF88 maintains records of all financial transactions that take place on the platform, including:
Please note that ABF88 does not store credit or debit card numbers you directly within our system. Payment processing is handled through third-party payment providers that comply with PCI-DSS security standards.
ABF88's system automatically records information related to your use of the platform, including:
This activity information is used primarily for account security, fraud detection, and improving the user experience — not to be sold or shared with third parties.
ABF88 collects your personal information through several channels, all with your knowledge and consent:
This is our primary source of data. You provide this information directly when:
When you use the ABF88 platform — whether through a web browser or the mobile version — our system automatically records technical and activity information as described in Section 1.4. This is standard practice for all online platforms for security and system performance purposes.
When you make a deposit or withdrawal using Touch 'n Go, DuitNow, GrabPay, FPX, or any other supported payment method, the relevant payment provider may share minimal transaction verification information with ABF88 to confirm the payment. This does not include sensitive financial information such as your full bank account number or banking password.
ABF88 uses your personal information only for purposes that are lawful, relevant, and have been made known to you. The following are the primary purposes for which your data is used:
Important: ABF88 does not use your personal data to make automated decisions that could negatively affect you without human intervention. Any decision involving account suspension or closure is reviewed by our human security team, and is not based solely on automated systems.
ABF88 understands how sensitive your personal information is. We enforce strict policies on when and how your data may be shared with external parties. In short: we do not sell, rent, or disclose your data without a lawful and limited reason for doing so.
ABF88 works with a select group of third-party service providers to operate the platform. These include payment providers (Touch 'n Go, DuitNow, FPX, and others), cloud computing service providers, and customer support platforms. Each provider is bound by strict data protection agreements and may only use your data for the specific purposes related to the services they provide to ABF88.
ABF88 may be required to disclose certain information to the relevant authorities if mandated by Malaysian law, a court order, or a valid official investigation. In such cases, ABF88 will disclose only the minimum information required and, where permitted by law, will endeavour to notify you in advance.
ABF88 invests seriously in security infrastructure to protect our members' personal data. Below are the key technical and organisational measures we have in place:
Beyond technology, ABF88 also enforces strict human oversight controls:
While ABF88 takes all reasonable steps to protect your data, no system is 100% immune to cyber threats. In the event of a data security breach that may affect your personal information, ABF88 is committed to:
The ABF88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit a website.
You can control and manage cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note, however, that disabling essential cookies may cause certain ABF88 platform features to not function properly, including the ability to remain logged in.
Note: ABF88 does not use cookies to track your activity on other websites outside the ABF88 platform, and does not share cookie data with third-party advertisers.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you are entitled to several protected rights regarding your personal data held by ABF88. We take these rights seriously and are committed to facilitating their exercise.
You have the right to request and receive a copy of all personal information we hold about you. This request can be submitted to the ABF88 support team and will be processed within 14 working days.
If you find that any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Some details — such as your phone number or email address — can be updated directly through your ABF88 account settings. For changes to information that require verification, such as your name, please contact our support team.
Under certain circumstances, you have the right to request that we delete your personal data. This includes situations where the data is no longer needed for the purpose it was originally collected, or where you withdraw your consent (where processing is based on consent). However, we may need to retain certain data for the period required by Malaysian law.
You may object to the use of your data for direct marketing purposes at any time. Every promotional email from ABF88 includes an easy-to-use unsubscribe link. You may also contact our support team to request removal from all our marketing lists.
To exercise any of the rights above, contact the ABF88 privacy team via:
We will verify your identity before processing any data-related requests to ensure your information remains secure.
ABF88 does not retain your personal data indefinitely. We have a clear data retention policy based on operational needs and legal obligations.
For as long as your ABF88 account remains active, we retain all information related to your account and activity. This is necessary to provide services to you and to address any inquiries or disputes that may arise.
Once your account is closed — whether at your request or for any other reason — ABF88 retains financial transaction records and KYC information for five (5) years after closure. This is a mandatory retention period under Malaysia's financial and anti-money laundering laws.
Game activity data and technical information are retained for two (2) years after account closure for internal audit purposes.
Once the specified retention period has elapsed, ABF88 will systematically delete or anonymise your data using secure deletion procedures. Anonymised data cannot be traced back to any specific individual and may be retained for internal statistical and analytical purposes.
Please note: If you request account deletion before the legally required retention period has ended, we may not be able to immediately delete all records. Data that must be retained for legal compliance will be kept in a restricted format — it will not be used for any purpose other than legal compliance.
ABF88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to the services we offer. The date of the most recent update is always displayed at the top of this page.
For significant changes — particularly those affecting how we use your data or your rights as a member — ABF88 will endeavour to notify you through:
Continued use of the ABF88 platform after changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints about how ABF88 handles your personal data, our team is here to help. We take every privacy-related complaint seriously and will respond in a timely and transparent manner.
You can reach us via:
ABF88 is committed to responding to all privacy-related inquiries within 3 business days. For more complex requests (such as full data access or deletion requests), please allow up to 14 working days for comprehensive processing.
We're listening: If you are not satisfied with how we have handled your privacy complaint, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia under PDPA 2010. Further information is available through the official website of the Ministry of Digital Malaysia.
The ABF88 team is available to handle your privacy enquiries via 24/7 live chat or by email at support@abf88.best.
A quick-reference table to help you understand how each category of your data is handled by ABF88.
| Data Type | Primary Purpose | Shared with Third Parties? | Retention Period |
|---|---|---|---|
| Registration Information Name, email address, phone number |
Account management & communications | No | Duration of active account + 5 years |
| KYC Documents MyKad, proof of address |
Identity verification & AML compliance | No | 5 years after closure |
| Transaction Records Deposits, withdrawals, balance |
Financial audit & dispute resolution | Payment providers only | 5 years after transaction |
| Gaming Activity Bets placed, results, and playtime |
Security & platform improvement | No | 2 years after closure |
| Technical Data IP address, browser, device type |
Security & fraud detection | No | Rolling 12 months |
| Platform Cookies Sessions, preferences, performance |
Platform features & user experience | No | Up to 12 months or deleted by the user |
Under Malaysia's PDPA 2010, these rights belong to you — and ABF88 is committed to making it easy for you to exercise them.
Request a copy of all personal data ABF88 holds about you. Processed within 14 working days. Contact us by email with the subject line "Personal Data Request".
Update or correct any inaccurate personal information. Some details can be updated directly in your account settings.
Request deletion of your data in certain circumstances, subject to mandatory data retention requirements under Malaysian law that ABF88 is obliged to comply with.
Stop receiving any marketing communications from ABF88 at any time via the "unsubscribe" link or by contacting our support team.
You have the right to be notified within 72 hours in the event of a data security breach that may affect your personal information.
If you are not satisfied with ABF88's response, you have the right to refer your complaint to the Personal Data Protection Commissioner of Malaysia under PDPA 2010.
Answers to the most frequently asked questions by Malaysian members about privacy and data at ABF88.
ABF88 has built a gaming platform that is not only financially secure, but also respects and protects the personal data privacy of every Malaysian member. Register for free today and enjoy over 500 casino games, lottery, and Sports Betting with complete peace of mind.
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